Demand-response transit for safe ride made simple.

Demand-response transit made simple.

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Give your riders demand-response services without overwhelming your system.

Automatic dispatch and routing

Smart dispatch system optimizes the route—sending the driver directions as requests are received or canceled via mobile app or call-in dispatch.

App-based interface

Intuitive mobile request option simultaneously suggests fixed-route alternatives and helps to eliminate long phone waits.

Real-time communication and tracking

Riders can watch their vehicle live on the map, receive notifications when it is approaching, and change or cancel their request directly from the app.

Seamless onboarding

User-friendly dashboard allows TransLoc support staff to get you up and running quickly with minimal agency hours.

Automate Your Demand-Response System

Dynamically-routed transit by request is an option for every system with TransLoc OnDemand. Demand-response transit applications include University safe ride programs, on-demand support for fixed-route transit systems, and shuttle services. TransLoc OnDemand can also help replace low-performing routes to help streamline the efficiency of an agency’s entire system.


Riders request a ride through the TransLoc OnDemand app by selecting pickup and dropoff locations. Rides can be limited by predetermined service times and geographic area.


Once a request is submitted, the driver is automatically notified and dispatched using GPS location to reduce missed pickups. The rider can track their vehicle’s approach in real time and will receive a text message when the vehicle has arrived.


Dispatchers can monitor pending, in progress, or completed rides and schedule call-in rides to be added to the automatic routing and dispatch system.

  The adoption of the [TransLoc Rider with OnDemand] app usage to reserve a Safe Ride is rapidly moving from a novelty to a norm. This is freeing up the dispatcher to provide better service.Greg Rivas, Transportation Services Manager
New York University

Please contact your account manager or visit your support portal to learn more!

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