University Fixed Route Transportation
UF Health Hospitals | Gainesville, Florida
www.ufhealth.org
Overview:
UF Health Hospitals, located in Gainesville, Florida, is a leading academic health center committed to providing exceptional patient care and advancing medical research. With a large and active campus, the hospital system relies on efficient transportation to support staff, patients, and visitors across its facilities.
Challenge:
UF Health Hospitals encountered issues where fixed-route services were not appearing on its transit app or desktop interface. This disrupted trip planning and created confusion for users relying on real-time updates.
Solution:
TransLoc’s team responded quickly to address the issue. The prompt support helped restore route visibility and ensured that riders could once again rely on the system for accurate transit information.
Results:
Restored route visibility and improved rider experience.
Why It Matters:
Reliable transit visibility is essential in a healthcare environment where time and clarity are critical. By resolving the issue swiftly, TransLoc helped UF Health Hospitals maintain trust in its transportation services and continue supporting the mobility needs of its community.
TransLoc resolved our visibility issue quickly, helping us keep our riders informed and on the move.
— George Richardson, Manager Parking and Transportation, UF Health
Frequently Asked Questions (FAQ)
UF Health Hospitals is located in Gainesville, Florida.
UF Health Hospitals encountered issues where fixed-route services were not appearing on their transit app or desktop interface, disrupting trip planning and creating confusion for users relying on real-time updates.
TransLoc’s team responded quickly to restore route visibility on the app and desktop, ensuring riders could once again rely on the system for accurate transit information.
The solution restored route visibility and improved the rider experience for staff, patients, and visitors.
UF Health Hospitals operates 10 fixed-route vehicles.
The transportation system covers approximately 1.5 square miles.
The system serves over 261,000 annual passengers.
UF Health Hospitals partnered with TransLoc in April 2016.
Reliable transit visibility is essential in a healthcare environment where time and clarity are critical, helping UF Health Hospitals maintain trust in its transportation services and support the mobility needs of its community.