WHO WE SERVE

Cities & Transit Agencies

Flexible Transit Solutions for Cities, Transit Agencies and Municipal Providers

Adapt Fixed Routes and introduce OnDemand services that boost access, safety, and reporting transparency.

A valued partner to transit agencies.

We deliver end-to-end transportation solutions that can meet the transportation challenges facing cities and transit agencies like yours. Let us partner with you to deploy and optimize municipal transportation systems that connect your riders to their communities.

City transit departments and municipal agencies managing public fleets and funding requirements often face evolving mobility demands, including, rising expectations for real-time visibility, pressure to maintain equity, and ridership gaps.

Common Challenges for City Transit Agencies

  • Balancing large coverage areas with limited operating budgets
  • Providing ADA-compliant and equitable service across zones
  • Maintaining visibility into vehicle locations and ETAs for riders
  • Serving low-density neighborhoods without overspending
  • Meeting reporting requirements for NTD and funding audits

Solutions for Cities and Transit Agencies

Organize services around operational goals:

  • OnDemand Microtransit: Fill service gaps, reduce deadhead miles, optimize per-trip cost.
  • Fixed Route Enhancements: Real-time vehicle tracking, accurate ETA feeds.
  • Nighttime Safety Programs: Ensure coverage in late hours without full-route operations and Safe Ride.
  • Integrated Dispatch & Reporting: Tools for schedulers and planners to meet NTD data needs.
TransLoc Enhanced Driver App

City transit systems are under constant pressure to do more with less. Pairing Fixed Route services with flexible OnDemand options gives agencies the ability to improve coverage, control costs, and deliver equitable access without overextending resources.

Key Features

Rider-Facing App

Multilingual and WCAG 2.0 AA accessible mobile application for riders to schedule, track, pay, and receive service notifications directly to their smartphones.

GTFS Management

One application to facilitate your GTFS reporting. Our solution simplifies the creation, management, and publication of GTFS data through an intuitive, map-based platform.

Operator Partners

We'll connect you with our network of partners who are committed to solving transit challenges.

Mobile Ticketing

We partner with leading mobile ticketing providers to implement flexible ticketing and fare management.

Hardware Solutions

Automatic passenger counters to track your ridership. Validate riders in real-time with badge scanning. Keep your riders informed with ADA-compliant automatic vehicle annunciation and LED signage.

Visual Displays

Keep your riders updated on ETAs and service changes - in the station, at a stop, or on the bus.

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Modular Dashboard

Manage your fleet and routes the way you want. Our modular dispatch dashboard provides fast access to ETAs, vehicle capacity, and on-time performance.

Reporting

User-friendly reports provide data insights so you can keep ahead of problems and optimize your services.

See how service models improve coverage in low-density zones

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Customer Stories

2 min read

Waco Transit System

Waco Transit has been a TransLoc fixed-route customer since 2012. Why? Like any good relationship, communication is key. Fixed-route services helped Waco Transit communicate directly with riders about road closures and route changes through in-app notifications.
Continue Reading >

2 min read

Durango Transit

Tourists from around the world flock to Durango — affectionately known as Colorado’s year-round playground. Durango Transit relied on a holistic fixed-route solution to keep the playground open for business.
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2 min read

Napa Valley Transit Authority

Home to roughly 76,000 residents with over 3.8 million visitors per year, Napa Valley serves a diverse community of riders. NVTA adopted a tailored hybrid service model that’s worthy of raising a glass.
Continue Reading >
VIEW MORE STORIES

Let's Get Moving

Talk With Us

Our transit experts believe that mobility solutions are not one-size-fits-all. Schedule a conversation to explore customized and impactful solutions

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Ready to get moving?

Get in touch with our team. Ask questions, learn about features, or request a demo. The future of mobility awaits.

(Note: for non-sales concerns, please use this contact form.)



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Read about the best-in-class product features that deliver convenient, safe, and reliable transit services to communities from coast to coast.

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Download our catalog to learn more about the best-in-class product features that deliver convenient, safe, and reliable transit services to communities from coast to coast.





Frequently Asked Questions (FAQ) on Cities and Transit Agencies:

How does OnDemand service integrate with an existing Fixed Route network?

OnDemand can be deployed alongside existing Fixed Route services to fill coverage gaps or extend service during off-peak hours. Agencies can zone OnDemand areas to connect riders from low-density neighborhoods or first/last mile points to main routes without adding full fixed loops.

The TransLoc platform offers trip-level data, service performance metrics, and operational reports that help support National Transit Database (NTD) requirements. You can analyze ridership patterns, response times, and service coverage to inform planning and funding decisions.
Yes. OnDemand technology supports ADA paratransit workflows, including rider eligibility management and scheduling accommodations. Vehicles, operators, and app interfaces can be configured to meet accessibility requirements.
Yes. TransLoc solutions are designed to integrate with widely used Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL) systems and can provide General Transit Feed Specification (GTFS) and GTFS-RT feeds for real-time trip planning.
Dispatchers manage trips via a web-based console that provides real-time visibility into vehicles and riders. Drivers interact through a mobile app for routing, updates, and passenger pick-up instructions, reducing paper manifests and improving efficiency.

Implementation varies based on service design and fleet size. Most agencies can launch in weeks rather than months, with phased onboarding for staff, drivers, and riders to ensure smooth adoption.