I’ve spent my entire 46-year career in public transportation, seeking to make transit meet the needs of people in communities across the US. I’ve experienced firsthand what it’s like to provide a public transit system in older cities, like Boston and Cleveland, and fast growing newer urban areas, like Charlotte and Seattle, including competing against private transportation. Providing quality transit … Read More
Sometimes it’s hard to see how actions can affect outcomes, especially when dealing with transit planning. TransLoc Traveler gives agencies the ability to see THE FUTURE. Ok, maybe not. But it does allow agencies to see anonymized, real-time location information for their riders. For the first time ever, agencies can now gain a keen awareness of how riders actually use … Read More
Imagine a world where transit responds to demand before it happens. Utilizing our past product technologies combined with a new microtransit focus, we’re one step closer to making this world a reality. TransLoc OnDemand is more than just demand-response transit technology—it’s the next step in uplifting mass transit as a realistic mode of transportation for all.
We’ve just added two new features that help round out Time Filtering in TransLoc Traveler. The first is a date range picker. The date range picker gives you the ability to limit the window of data you are looking at down to the day. It also defaults to viewing every piece of data in our system, from the oldest to … Read More
Commuter shuttles aren’t just a tech trend. Companies across all industries and regions are seeing real benefits for employers and employees alike. 1) Increased employee productivity and general well-being Down time on the shuttle gives employees some time to prepare for the day ahead whether that is a chance to rest and relax, check email, or catch up on the … Read More
Real time bus tracking information is a hugely valuable asset of any transit organization. But, it’s wasted if riders don’t know it’s available. In fact, across our 70 customers, transit administrators accounted for less than 1% of all real time information views in February 2013. So, whether your fall semester is about to ramp up or you’re in the middle … Read More
Tiger Transit, Auburn University’s transportation system, has a vision to emerge as one of America’s premier university transit systems. And history shows how Tiger Transit has earned their stripes. In 1998 they stepped up to the plate, supporting Auburn’s initiative to create a pedestrian only campus core. University administrators wanted two things out of the project: increased safety and improved … Read More
TransLoc’s mobile real-time transit information is revolutionizing transit not only for the general public, but also for riders with disabilities. Mike Switzer is an orientation and mobility specialist who teaches travel skills at the North Carolina Rehabilitation Center for the Blind (NCRCB). Mike recently came to the TransLoc office with some information that surprised and inspired all of us. He … Read More
When we found out that local transit rider, Catherine Clarke, bought her smartphone specifically to use TransLoc’s mobile app, we had to hear more. So, we reached out to Catherine to learn about why she rides the bus and what role TransLoc plays in her commute. She told us how using public transportation has not only saved her money, … Read More
“What is the greatest measure of success for a university mobile app?” This is the question we recently asked a group University CIO’s & mobile app managers they responded in unison: “Traffic, traffic, traffic!”
First impressions play a vital role in the success of any experience, particularly public transportation. One late bus or missed connection can negatively impact a rider’s decision to use transit in the future, and new research shows that bus delays often cause people to give up on public transportation all together.
When ridership is remaining steady, Twitter is gaining followers, and customer service complaints are manageable, where’s the problem? Just because things look good from the administration side doesn’t necessarily mean riders are getting all the information they need. It’s much easier to just assume communication efforts are serving their purpose. It’s essential to take a hard look at your external … Read More