University OnDemand

University of Colorado Boulder | Boulder, CO

“Every Buff gets home safe” is a slogan that the University of Colorado Boulder’s (CU Boulder) student-operated on-demand service, CU NightRide, takes to heart. Keeping the campus community safe is a major responsibility for the team led by director Nik Provost. CU Boulder has one of the largest coverage areas for saferide services in the nation. Since 2015, students have relied on TapRide for booking ondemand vehicles to transport them between a sprawling campus and lively downtown. But with the needs of students changing, Nik’s team explored options that would enhance the rider experience. After talking with the TransLoc team about the versatile functionality of OnDemand and the TransLoc app, the NightRide team fell in love. With roughly half of the student body returning to campus in August 2021, CU NightRide transitioned to OnDemand.

200 average daily rides 7 vehicles 30,000 average annual rides

TransLoc has continued to take our feedback to make continued improvements on the app.

Kyle Switzer, Assistant Director of Marketing

TRANSLOC APP VS. TAPRIDE APP

 

Fewer reports from riders of issues with the app or it not working as expected

In-route and arrival notifications sent in-app or via SMS with notifications if the driver can’t see you

 

ONDEMAND VS.
TAPRIDE

 

Improvements in the performance of the automatic scheduling algorithm

The driver no longer has to call the rider since an SMS or in-app notification is automatically deployed by the system